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A Special Cancelation Policy for Spring 2020

The safety of kids, families, and artists are always our priority here. We have long since offered the safest party entertainment in New England, so while we’re not worried about the recent flu outbreak, we want to support all efforts to keep our communities safe.

Olaf MascotWe will continue to run all of our services like normal for the foreseeable future.

We will continue to operate safely and use best industry sanitation practices.

We will never send an artist who reports any symptoms of illness to an event. We will instead restaff the position with another artist. (If no similar artist is available, we will notify you, the client, immediately.)

However, during the duration of the Coronavirus outbreak, we’re extending an extra-flexible cancelation policy to all families.

  1. If you choose to book with us, we will continue to require a $100 deposit per artist which goes towards your balance.
  2. If you for any reason want to cancel your event, we can move that deposit to any event you or someone you know has in the future with zero penalty.
  3. We ask for 3 days notice, but will make exceptions for any cancelations within 12hrs should you feel it’s necessary.
  4. Any face paint parties who want to switch their entertainment to balloon twisting will be allowed to do so at no extra cost. We again ask for 3 days notice but will work hard to make the switch possible with as little as 12hrs notice should you feel it necessary.

If you would like to talk to someone from our office directly about your concerns, we’re always happy to talk about safety and plan a great party with you.